Support Page

Have any Questions? Read our FAQ's

Chances are your question has been asked and answered below.
Don't worry if you can't find the answer as you can still contact our team.

How do I get started working with you?

Simply click the 'Book Call' button in the top right or navigation bar and schedule a free consultation in with our team at a time that suits you where we will walk you through the process and get you onboarded.

How quickly can I be set up and working with you?

In most cases, our customers are ready to go within 24hours however we anticipate between 1 to 5 working days. The timeline largely depends on the availability of our onboarding team, but rest assured, we will complete the process as swiftly as possible.

Do you offer software customisation?

Yes, we provide customization options and integration services tailored to meet your specific business requirements.

What is the process for payment and billing?

We operate on a monthly fixed-fee structure, tailored to each client’s specific needs and agreed upon in advance. This fee is invoiced and payable at the end of each month, ensuring transparency and enabling you to manage your business and finances with confidence.

Payments can be made via card, bank transfer, or through a Direct Debit arrangement for a more seamless payment experience.